These Terms of Use refer to the navigation of the Life Pronto website. They outline the rights, obligations, and relevant information for questions and conflicts that may arise from users, as well as the procedures in case of disputes generated from navigation. In this sense, the concept of “user” includes any natural or legal person who visits the Life Pronto website for any purpose. Such visits may occur through a mobile phone, tablet, personal computer, or any internet browser or other possible access means. Acceptance of these Terms of Use occurs upon visiting the Life Pronto website. The user acknowledges and agrees to the terms of this document from the moment they access the site. In case of disagreement, the user must stop browsing Life Pronto and refrain from using the content and available channels.
User Duties
By browsing the Life Pronto website, the user declares to be over 18 years old and fully capable of responding to civil and criminal obligations. It is the user's responsibility to refrain from browsing and using the content provided by Life Pronto if they do not meet these minimum requirements.
Life Pronto promotes interaction and the consumption of information and products from other websites, from the dissemination of projects and products to redirection to the corresponding pages. However, these Terms of Use refer solely and exclusively to the operation of Life Pronto. Therefore, Life Pronto is not responsible for any interactions that the user may have with its partners. The decision to visit a partner’s page or to purchase a product featured on Life Pronto is the sole responsibility of the user.
Life Pronto also has no access to any information the user may provide to one of its partners. The interaction and/or agreement between partners and users are independent of Life Pronto. Visiting partner websites mentioned by Life Pronto requires acceptance of each site’s Terms of Use and Privacy Policy.
These Terms of Use apply solely to visits to Life Pronto and the content available on it. Life Pronto is also not responsible for any damages or alterations that the user’s system may suffer while visiting the website. The responsibility for maintaining a healthy operating system lies entirely with the user, including the use of antivirus software. Any viruses, malware, spyware, or other problems arising from data transfers and the display of images and videos must be assumed by the user.
The user must not use the content and channels provided by Life Pronto to expose or harm third parties. In such cases, corresponding civil and legal sanctions will apply, and Life Pronto disclaims all responsibility. The same applies to any fraudulent, illegal, or inappropriate use of navigation on Life Pronto.
Limitation of Life Pronto’s Liability
Life Pronto does not send emails to users requesting personal information, especially banking data or private investments. If a user receives any communication using Life Pronto references, the website requests that the user contact it to report the issue. Life Pronto will take all possible measures to prevent such a situation from recurring. Nonetheless, Life Pronto assumes no responsibility in this regard.
If the user purchases any product or service from a partner, this relationship is established completely independently of Life Pronto. Life Pronto does not receive any personal information provided by the user to one of its partners. Therefore, any conflict arising from this contract is entirely outside Life Pronto’s authority or interference.
Life Pronto is also not responsible for damages the user may suffer due to irregular navigation on the site or as a result of force majeure or unforeseeable circumstances.
Intellectual Property
Life Pronto is protected by intellectual property law. Unauthorized reproduction or misuse of any information, image, or content from the website may be penalized according to applicable legislation.
All content available on the site falls under Life Pronto’s intellectual property domain, except for references, links, and trademarks belonging to partners. To reproduce any material from partners, the same copyright and intellectual property laws apply. However, Life Pronto assumes no responsibility in such cases. The protection of image and intellectual property rights of partners is the responsibility of the respective rights holders.
Validity Period and Legal Claims
These Terms of Use are valid indefinitely and support the website’s operation within a legal framework. Users must familiarize themselves with the content of the Terms of Use, along with the Privacy Policy, to enjoy the content made available on Life Pronto.
Additionally, these Terms of Use may be modified at any time, at the sole discretion of Life Pronto and according to its needs. It is not necessary to notify users of any changes. This measure aligns with the user’s responsibility to remain aware of the Terms of Use by simply browsing the site.
In case of any conflict or dispute arising from navigation on Life Pronto, the user has a period of 90 days to file a judicial or administrative claim, starting from the date of the incident that generated the complaint.
Conflict Resolution
Any conflict arising from the relationship established by the user’s visit to Life Pronto must be resolved through arbitration proceedings. In case of conflict, the content of these Terms of Use must be interpreted jointly with Life Pronto’s Privacy Policy.
Access
The Terms of Use are available to any user at lifepronto.com/terms-of-use/ and must be read together with the Privacy Policy, available at lifepronto.com/privacy-policy/.
Finally, Life Pronto provides a space for direct contact between the website and users through lifepronto.com/contact/.
Life Pronto believes in maintaining a harmonious relationship between the site and its users and encourages users to reach out through the available contact channel for questions, information, feedback, or other matters regarding the management of Life Pronto.